Jhames Supercollider

Résumé

Summary

  • Highly organized and articulate with expertise in marketing strategy and communications.
  • Solid career designing, directing, and enhancing innovative visual solutions with measurable key performance indicators strongly connecting with users’ needs.
  • Proven ability to effectively deliver products on time and under budget.
  • Align and manage brands across internal and external customers and partners: leading short- and long-term creative strategies while driving cross-team collaboration efforts.
  • Adept at communication, team mentoring, and client negotiation.
  • Values project collaboration, understanding how to find the ideal intersection for clients and end-users.
  • Other interests include perfumery, language, art history, and music.

Core Competencies

  • Brand Strategy
  • Brand Management
  • Graphic Design
  • User Interface Design
  • User Experience Design
  • Responsive Design
  • Localization
  • Content Creation and Development

Experience

Senior UX Designer III

Samsung Electronics America
June 2015 – Present | Bellevue, WA

Responsible for UX/UI Design and Communications with North American GSM carriers (i.e., AT&T, T-Mobile) for all Samsung devices including smartphones, tablets, wearable devices, and Internet of Things (IOT) devices. Developing industry-leading solutions for an optimized customer experience and feasible UX design for advanced concept consideration.

Android Experience:

  • Nougat
  • Marshmallow
  • Lollipop
  • KitKat

UX Program Management

  • Galaxy S8
  • Galaxy S8+
  • Gear S3 Frontier
  • Galaxy S7
  • Galaxy S7 Edge
  • Galaxy S7 Active

UX/UI Application Design

  • DIRECTV Remote (AT&T)
  • Visual Voicemail (AT&T)
  • DIGITS Visual Voicemail (T-Mobile)

Senior UX Designer (Contract)

Boeing
October 2014 – May 2015 | Everett, WA

  • Led activities to recommend, design, develop and document User Interface design for commercial aircraft BI automation tool.
  • Evaluated current application to identify and guide heuristic recommendations.
  • Interfaced with probable system users to validate usability solutions.
  • Identified users within all levels of Boeing personnel to construct key user scenarios.
  • Designed hi-fidelity wireframes of application.
  • Presented wireframes to Key Stakeholders for feedback and iteration.
  • Created visual design guidelines (redlines) of final wireframes for development team.
  • Developed HTML prototypes to test key screens.
  • Coordinated with development team for fit and finish of final product.

Creative Director, International

Allrecipes.com
March – September 2014 | Seattle, WA

Allrecipes International serves home cooks with editorial and user-generated recipes localized in Western, Cyrillic, and character-based languages.

  • Responsible for overall site architecture, site flow, interaction design, advertising product design and integration, visual design, and brand guidelines.
  • Responsible for the visual and user interface design for international digital sales and platforms.
  • Managed visual designers to support the production of advertising collateral, advertising products, and editorial projects.
  • Worked with Editorial to ensure that site UI and UX support taxonomy and content strategies.
  • Worked with Product and Development to ensure that site UI and UX support SEO and product strategies, and that designs support technical strategies and protocols.
  • Worked with Sales to understand advertiser needs and generating creative solutions to bring to market.
  • Collaborated with US Creative and Brand teams to ensure consistency in brand execution, sharing best practices and leveraging company assets.

Senior UX Designer (Contract)

Microsoft
January 2013 – March 2014 | Bellevue, WA

Supported Microsoft Commerce Platform initiatives

  • Converged Microsoft Billing Account Management information architecture and visual design with Microsoft Account into one portal.
  • Generated design ideas, conceptualizing, designing and implementing prototypes, mock ups, task analysis, personas, user flows, wireframes and style guides.
  • Presented and selling designs to product group, understanding customer needs and motivations and integrated them into product design to contribute to user features and functionality.
  • Followed the Microsoft design language and utilized industry design standards and best practices to define and implement design criteria, design guidelines and design specifications.

Senior Product Design Manager (Contract)

T-Mobile
September – Dec 2012 | Bellevue, WA

Responsible for managing Entertainment, Security & Protection Cloud Services, and On-Device Marketing applications in T-Mobile branded services.

  • Led a virtual team of creative professionals to develop product and service design solutions.
  • Met business goals and brand guidelines while staying within technical constraints.
  • Presented work to senior leaders across the organization, gaining acceptance of program objectives, strategy and creative executions.
  • Advocated for customer needs and integrating user research in the design process.
  • Determined the resources needed to achieve program goals and delegate responsibilities accordingly.
  • Developed project priorities, milestones, deliverables and timelines.
  • Established and evangelized design strategy and process with our business stakeholders.
  • Planned and controlled budget expenditures.
  • Sourced and managed a creative talent pool of agencies and contractors.
  • Conducted agency reviews, negotiating costs and work schedules.
  • Established a consistent design language across all T-Mobile branded services: developing color palettes, layout guidelines, type systems, and interaction patterns.

Senior UX Designer (Contract)

XBOX
March 2011 – August 2012 | Redmond, WA

  • Conceptualized, designed, developed, and executed design projects for console and web properties.
  • Created wireframes, concepts and redline specs.
  • Developed conceptual strategies and implementing graphic programs for various promotional campaigns: game launches, seasonal promotions, special events, franchise packaging, and channel and branding initiatives.
  • Worked with marketing staff and producers to create on-brand design concepts.
  • Maintained quality/brand control for all elements created by design department.

Corporate Creative Director

Sesame Communications
November 2009 – March 2011 | Seattle, WA

  • Managed $10m brand portfolio in the dental technology industry.
  • Directed efforts of creative projects for the company.
  • Collaborated with leadership across the company to define brand strategies.
  • Contributed to new business development and marketing efforts.
  • Developed and growing client relationships.
  • Translated business objectives into compelling design strategies.
  • Defined and managed market positions and strategies for the corporate parent brand, its umbrella brand of services, each individual service, and speaker bureau.
  • Created electronic and printed marketing communications for corporate brand, its umbrella brand of services, each individual service, and speaker bureau.
  • Redesigned and redeveloped the corporate website to present company brands as well as support the needs of individual departments.
    • Met with stakeholders and company leadership to gather requirements.
    • Delivered project plans with schedules and budgets.
    • Catalogued website directory and pages.
    • Developed new sitemap, business workflows, and page wireframes.
    • Designed concept and creative direction website; developed site using progressive enhancement technique with XHTML and CSS3.
    • Attracted more traffic to company website by improving the content writing that raised Search Engine Optimization rankings and results.
  • Created a brand guide and style manual to document the brand strategies, company lexicon, as well as brand examples in collateral and presentations.
  • Presented corporate brand and thought leadership internally.
  • Educated sales team with influential brand strategies to shorten their sales cycle.

Founder & Creative Director

6th Republic
June 2007 – December 2008 | Seattle, WA

  • Founded and launched a boutique agency focused on web design and development.
  • Evaluated clients’ needs for short- and long-term growth strategies.
  • Managed a portfolio of 8 projects generating $250,000 annual revenue.
  • Launched startup clients with visual identities, brand style guides, brand collateral, and websites.
  • Refined client websites with original creative direction for optimal user experiences and increased search engine traffic.
  • Coordinated client projects from concept to product launch.
  • Hired and managed freelance designers and developers.
  • Composed operations plan for marketing strategy and market visibility.
  • Drove business development activities.
  • Defined business strategy and participated in ongoing sales activities.
  • Wrote and negotiated proposals.
  • Documented scope, budget, and details of statements of work and contracts.

Design Consultant

All Star Directories
January 2007 – December 2007 | Seattle, WA

  • Designed Business-to-Consumer (B2C) websites targeting consumers interested in online and continuing education.
  • Developed information architecture documentation for product managers and project managers.
  • Implemented design and technical specifications with web developers to ensure product quality.
  • Documented heuristics for all B2C websites.

Art Director

LUX
January 2005 – February 2006 | Seattle, WA

  • Acted on business development opportunities and presented proposals.
  • Managed company vision and mission, client graphic information, design business, and company portfolios.
  • Attended business development meetings to represent company’s creative proficiencies.
  • Communicated with clients on a daily basis.
  • Chose designers to best match skill sets to job- and client-type.
  • Built and managed 7-person team of contract designers.
  • Fostered and supported a collaborative team environment.
  • Created and designed promotional printed materials and user-friendly web and application interfaces.
  • Designed, directed and championed touch interface experience with sensitivity to multicultural application.

Art Director (Contract)

BabyCenter.com
August 2003 – February 2005 | San Francisco, CA

  • Designed image and identity campaigns, websites and promotional printed materials for BabyCenter.com as well as its retail channel The BabyCenter Store.
  • Redesigned ParentCenter.com and expanded BabyCenter’s brand elements.
  • Worked alongside software and web developers to redesign company’s internal content management system.

Digital Skills

  • Adobe Creative Suite
  • Microsoft Word, PowerPoint, Visio
  • OmniGraffle
  • Balsamiq
  • Intermediate Axure
  • HTML5, CSS3, Intermediate XML
  • Intermediate XAML
  • Coda
  • Merlin

Education

RMCAD
Denver, CO
BFA in Graphic Design

Pratt Institute
Brooklyn, NY
Completed courses in Printmaking & Book Arts

Languages

Basic French
Basic Spanish